Co-Host Fees



We offer a range of options to manage your property, or teach your to manage your home via our Co Host training packages.

 Below are some options to consider. We can also discuss a package suitable to your needs.

♥ We offer consultancy packages for those that want to set up and manage on their own or "Tweak" and improve an existing listing.  On line assessment of your listings start at $75

Details of services offered for Co Hosting and consulting are detailed below.


Co Hosting your property 
This is for the purpose of you learning to host yourself. 
(It is not intend for me to host your property full time) 

Sue will Co Host your property anywhere in the world and teach you to host yourself 
During this process you will learn how to message your guests, adjust your pricing and set calendars as well as other incites for the platforms, constant changes can be required especially when listings are new.
Get those 5 star reviews and the art of communication something guests constantly praise Sue for. 
Also how to review guests and reply to public feedback.
Sue will help you to grow your listing and constantly tweak and teach you along the way. 

 4  Week Package from $250 per week 
8  Week Package from $200 per week 
12  Week Package from $150 per week 
 
 This offer a one time offer only for the purpose of training. If Co-Hosting continues after training then a % of booking rate is to be negotiated. Generally management fee's are about 20% depending on property demands and requirements including nightly rates
 


                      Group Training Session
 Via Zoom Calls see Training and Consulting page for package information




“Caring for your property like our own” 

 Co-Hosting Airbnb
(This option is Airbnb specific and only available on some property listings and is when Sue takes on a property full time for a % deal of all bookings)

For those who already have an Airbnb up and running or are about to launch one, and finding you would prefer to not manage it, as this can often be time consuming and difficult if you are working full time. We have a team in place to tend to the cleans, filling of consumables and maintenance as well as the very important task of linen cleans. We offer Co-Hosting services and are registered through Airbnb to do this. A copy of Airbnb terms and conditions for co-hosts is available on request. Properties through this system are co-hosted only, not Hosted. Owners must have their own hosting profile.

Co-Hosting with Airbnb we offer:
Creating your listing
Get the home ready for guests
Message with guests
Respond to guest issues
Update calendar and pricing
Handle reservations
Review guests
Coordinate cleaning and linens
Restock essential supplies
Coordinate maintenance
Welcome guests in person

Sue is a Superhost with Airbnb and we are happy to tend to your listings needs so you can sit back relax and know that your guests and property will be cared for. Sue’s hosting style as per Airbnb registered co- host link:      https://www.airbnb.com.au/co-hosting/profile/65024128  (Link may no longer work as Airbnb have sadly removed co hosting registered hosts. So many people loved this service and used it, it was sad to see it removed we hope it returns one day) 

Link read as the following and many hosts that I co host for today were so grateful this service.

"Friendly warm and welcoming. Making sure guest are comfortable and feel special is what I do best. Guests are my priority. I am very particular with an acute attention to detail. Over 30 years’ experience as a sales rep looking after customers this now translates to looking after guests needs and understanding what they want. I work with a great team of cleaners and maintenance. I have a list of 24 hour plumbers and electricians should an emergency situation arrive. My husband is a carpenter and builder so is on hand for any maintenance required to properties. I work with an amazing stylist and photographer and I have the ability to work with you along with her to make your property the style and feel that you would like it to be and within a realistic budget. Whether shabby beach chic, upmarket corporate or classic country bush, we can make it happen and keep your guests happy. Happy guests leave great reviews and great reviews lead to more bookings. Contact Sue as my team is ready to help you and co-host your property. References from others I have and do co-host for are available if required. Co-Host fee and or set fee are dependent on requirements and their needs. Call to discuss services required and we will tailor a Co-Host package for you
 Sue 0448 5675 550   Email: jpgroup112@gmail.com









“Caring for your property like our own”



Full Management “Co-Hosting”

Only available on some properties only applies to properties leased by Jordan Property Group


In the scenario of us taking a lease on your property, we take care of all your properties needs. Signing a lease, paying not only market rent and bond as well as: insurance that covers for short term stays we also fully furnish (including white good) the property and pay the Power, Internet, Gardening and General Maintenance. We pay for and restock all consumables that guests would use.


We take care of everything and you sit back and collect your regular rent knowing you have very good stable tenants that are taking the best care of your property and paying rent on time hassle free. 







If you do not want to lease your property, the Management “Co-Hosting” option may suit you, this option may increase the yield of your property and details are outlined briefly here.

This option we would manage short term holiday and executive rentals on your behalf. You would need to provide: your own insurance,  furnish the property including the linen and Kitchen essentials and white goods. You also pay the Power, Internet, Gardening and General Maintenance as well as paying for all consumables guests would use (toilet paper tea coffee etc) 


All of this we are happy to help you and guide you through, especially styling as it is a very important part of short term letting. We have done this many times and know what guests require. We work with an amazing professional stylist that can style your property to your target markets needs and within your realistic budget.  No lease is taken out by Jordan Property Group we act only as managers (Co-Hosts) for you. This would mean you as the owner would need to take out your own insurance for the short term stays and we can certainly help you with the right insurance company and policy via our licensed and experience broker in this field. 

Jordan Property Group would manage and set up your listing, advertise your property and screen all guests applications to stay. We pay for the cleaning and handle all the bookings and guests communications and needs on a daily basis. Management fee will be set to your needs. On average properties that lease on the short term market have an increased yield of 30% or even up to 80% to normal full time tenancy, dependent on your area, market and occupancy. We are happy to go through  case studies in your area to give you a guide to yield estimates. Sue Jordan is a qualified property manager and with these qualification she also carries full indemnity insurance.(for fully managed properties. This does not cover co-hosting as hosts are primarily responsible for their own properties and listings. 




We are more than happy to go through and explain more about this to you, we are only ever a phone call away. Sue is available on 0448 567 550  Email: jpgroup112@gmail.com











Definitions of a Co-Host


What are co-hosts are responsible for?
                                                                       
     Co-hosting generally refers to anything “Guest services”
     Operating and updating the online platforms.
     Replying to guest inquiries and bookings.
     Working with cleaners to make sure the property is clean and ready for incoming guests plus inspected and cleaned after outgoing guests.
     Communication with cleaners to make sure the job is done on time, to the best standard and that the property is accurately assessed for reviews.
     Overseeing guest arrivals and departures.
     Handling any guests queries they have during their stay.
     Some provision to act on maintenance issues by engaging a trades person (at the owners consult/cost).

Price: (Co-hosting payment is an agreed percentage of the reservation total, for a per-determined time frame and is negotiated and depends on what the owner requires the host to do). Cleaning is typically an additional “cost” charged to guests at the time of booking and paid directly to cleaners by the owner.


Additional services available and consulting for set up.                                                                                                                                                                                                                     
     Setting up your online listings on HomeAway and Airbnb (this is a separate chargeable cost of at least $250 for each platform – more depending if owner requires training on the platforms as well) Photos are to be provided by owner
     Consulting and practical advice to owner re: what makes a good listing/shortstay home that can best attract guests. This includes instruction on how to research into competition on pricing, occupancy and comparable amenities. Advice and help with engagement of professional photos, styling and staging professionals. Air-conditioning. Insurance. Wifi. Advice on quality, practical and functional furniture, linen and amenities. Shopping Lists etc (This consult is typically charged @ $60 per hour starting with a one on one meet and greet with owner at the property, for an assessment/consult of approx 3 hours).Travel time to properties is an additional cost.

Price: (the cost for additional services is usually on an “as needed” basis depending on the help required by owner). NOTE: Online setup can sometimes be negotiated into the co-host percentage.



What co-hosts are definitely NOT responsible for:

     The actual physical setup of the property, furnishing or styling.
     The final decisions the owner makes, in regards to any advice given regarding property setup, purchase of furnishings and amenities supplied etc and its impact on bookings.
     Getting bookings – bookings are only generated with the online sites listed above and can be enhanced by the quality and presentation of the home in professional photos, along with price, location and reviews.
     Setting prices – decisions on nightly rates remains with the owner (check comparable).
     Occupancy - this is obviously the biggest concern and also the greatest unknown. Occupancy can only be earned and is never guaranteed. In our experience, being able to give guests the best experience possible creates better occupancy which should increase over time with good reviews and repeat guests.
     The behavior and actions of guests in regards to staying at the property or the feedback, opinions or reviews they give.
     Any financial or tax implications arising with the ownership, income and running costs of a shortstay co-hosted property.

 
The bottom line:

You are now in the hospitality game. Be prepared to give guests the best possible experience, or find another game. You will not succeed in the short stay industry if you are looking to shortcut everything. Your guests will know it and they will react by simply booking elsewhere. Underwhelming guests will ultimately ruin our industry, so please don’t start this unless you are fully informed and prepared for anything! Hosting is not easy nor for the faint hearted!






References from those we have Co-Hosted for  





Consultancy




Costings/Timing set up consultations

We are happy to offer consulting services for complete “Newbie’s” all the way through to those that just need to “Tweak” current listings. It can take years and years of short term rental managements to get all the “little things” just right to get the best reviews and maximum occupancy for your listing.

The basics are:

Setting up a new short stay is NOT easy. It can, and we are sure will be a very financially rewarding venture for your property, however it is not an easy set up process and takes a min of 2 weeks to have ready for first guests.

Cost for an average 3 bed 2 bath property can run around $15K to $20K, depending on market you are targeting and finishes you would prefer. (Plus consulting fees for services required)

Price can be set on an hourly consultancy rate, or set rate if help with full set up required.

We can consult on.

Is your property suitable for short term rental?

Set up design (Styling suggestions, theme, photos, layout, presentation, guest gifts.)

How to set a price. We can help you do this or direct you to professional companies Known as             “Dynamic Pricing companies”

Know your market and the competition in yours. We can also direct you to professional companies for more accurate data.

Linen and shopping lists for what is required for each room. (White goods, Furniture, Kitchen consumables etc)

Styling and photography list requirements when consulting with professional photographer.

Insurance requirements

Services required, Power, internet, safety requirements.

Calendars and booking patters, Min night stays for seasonal stays.

How to contract and train, Cleaners, Maintenance, gardeners 24 hour electricians and Plumbers.

Accuracy and working of listing and House Rules.

Vetting of Guests. Booking platforms.

If Co-Hosting is then required after consulting on set up. Please see more options on this website above where this service is outlined

Consultancy services:                                                                                                                                                                                                                      
     Setting up your online listings on Stayz and Airbnb (this is a separate chargeable cost of at least $250 for each platform – more depending if owner requires training on the platforms as well)Photos are to be provided by owner
     Consulting and practical advice to owner re: what makes a good listing/shortstay home that can best attract guests. This includes instruction on how to research into competition on pricing, occupancy and comparable amenities. Advice and help with engagement of professional photos, styling and staging professionals. Air-conditioning. Insurance. Wifi. Advice on quality, practical and functional furniture, linen and amenities. Shopping Lists etc (This consult is typically charged @ $75 per hour starting with a one on one meet and greet with owner at the property, for an assessment/consult of approx 3 hours).

Price: (the cost for additional services is usually on an “as needed” basis depending on the help required by owner). NOTE: Online setup can sometimes be negotiated into the co-host percentage.




Disclaimer

Intention:


Advice and consultation provided by Sue Jordan Is provided in good faith and based upon their experience in the short stay industry.  Consultants/co-hosts can potentially save owners and new startups many hours of their own time, and money in testing platforms and researching information into best practices. Level of service and attention to detail can definitely enhance guest experience and therefore lead to better reviews and happy returning customers. Clients will be given practical sound advice, many tips and tricks about a straight forward approach to becoming a great short stay in the shortest amount of time.



Disclaimer:


Owners are required to do their own due diligence in regards to: monetary returns, occupancy rates, cleaning/servicing, budgets, taxes, compliance and costs associated with setting up/maintaining, marketing their properties as a shortstay. Owners are required to check and abide with local councils and bylaws to ensure the compliance of their short stay, prior to any listing going live. Owners must acknowledge and understand that the consultant/co-host takes no responsibility for occupancy rates and thus has no control over any financial outcomes.


Occupancy:

Occupancy is based on quality of product, presentation, servicing, competition, nightly rates, season and location of property.